Catherine Denwood – The Derwentwater Hotel
We thought it would be nice to showcase members of the Coast and Country Hotels team, to give you, our readers an insight into Coast and Country Hotels and those key people within the business who make it such a success.
This month you we have spent time talking to Catherine Denwood who is Reservation Manager at The Derwentwater Hotel. Catherine has worked at the hotel since October 1994, thats just over 19 years!
What do you like most about the hotel?
I think we have the most wonderful grounds and location to enjoy a break, within a close proximity to the hotel there are many things which our guests can do from walking, cycling, golfing to spa breaks or even a boat trip on Lake Derwentwater.
What is the favorite thing about your job?
I enjoy meeting new and returning guests, many of whom I have had the pleasure of getting to know over my time here, some of whom bring me chocolates!
What is the funniest memory or moment you have of the hotel?
A moment in the winter months many years ago when we had a lady check-in late in the evening to a Lake View room, who quickly returned to reception to complain about not being able to see lake derwentwater. I carefully explained this was due to it being dark, and indeed she would have a glorious view in the morning. The lady then replied “Are you sure the lake will still be there” to which I said “It will be there, as far as I am aware it is not planning to go anywhere!”
Tell us something about The Derwentwater Hotel and Keswick that we may not know?
Our hotel has is set in a fantastic location, you can walk out of our conservatory and within a minute be at the lake edge. Guests love our Lake View rooms, you can wake up in the morning and sit in bed overlooking Lake Derwent as the sun rises, it’s rather magical. Our grounds are classed as a “Site of Special Scientific Interest” where the wetlands are home to many rare species, including 3 roe deer’s who are difficult to catch a glimpse of. A site of Special Scientific Interest is one of the UK’s best wildlife or geological locations. These can range from wetlands, rivers, meadows, beaches or peat bogs. At the minute there are just over 4000 SSSIs in the UK, this equates to 8% of the countries land area.
What other Coast and Country Hotels have you visited?
I have visited The Charlecote Pheasant, The George, The Golden Lion, The Pitlochry Hydro, The St George, and The Windermere. I most enjoyed my time at The Pitlochry Hydro where my husband and I went on a short holiday. The scenery is spectacular and Pitlochry is a charming town.
What do you enjoy doing when not working?
As my time is so precious I enjoy time with my family, especially my two grandsons. Also taking long walks with my husband and our Lakeland terrier “Sandy”. Don’t forget The Derwentwater is dog friendly.
If you would like to ask Catherine any questions about Derwentwater feel free to post a comment below